Print Job Description

Are you looking for an opportunity that could transform your career and our community? Are you inquisitive, love to learn, and enjoy connecting people to the resources and ideas that drive business forward? Are you seeking to join a team that trusts and values each other, collaborates on big ideas, and gets access to some of the most exciting initiatives in business? If you answered “yes,” we want to connect with you! EDC is looking for a dynamic, self-directed, and team-oriented superstar to join our amazing team.

Job Purpose

The Business Development Officer position plays a lead role in building strong relationships with EDC members and prospects, a key source of the organization’s revenue. This position works closely with EDC’s Marketing and Business Retention & Expansion teams to identify new members, closely coordinate connections with existing members, and effectively communicate EDC’s activities and successes. The position will be integral to strengthening EDC’s membership program, working alongside an internal membership team. Ongoing, this role has primary responsibility for contacting and visiting existing members and sponsors; identifying and pursuing prospective members; supporting member outreach, communications, and membership events; celebrating member successes; and connecting members to key team members as needed.

Duties & Responsibilities

• Establish and maintain regular contact with EDC’s existing members and sponsors, including in-person meetings at member companies and/or accompanying other EDC staff on business visits; track member news to celebrate member successes
• Develop regular mechanisms to strengthen relationships with existing members
• Identify prospective members; develop and implement strategies to secure new members and respond promptly to inquiries from prospective members
• Develop goals and an action plan with internal membership team for membership development and retention, including corporate sponsorship
• Drive the implementation to expand and improve member benefit offerings and increase overall membership revenue and number of member companies
• Identify opportunities to increase non-dues revenue consistent with EDC’s mission and strategic plan
• Partner with the Marketing Director to develop membership messaging; assist in creating and updating membership and marketing materials, including letters, flyers, fact sheets, websites, and surveys
• Assist in the planning and execution of events
• Regularly update EDC’s internal database to ensure member contacts and information are current and accurate
• Work closely with the Director, Administration and Membership on the annual membership campaign
• Ensure membership and sponsorship investments are acknowledged and tracked accurately
• Represent the organization at a variety of networking events and other settings – including those hosted by and with EDC members – to enhance connections
• Provide timely information to other EDC team members to champion membership involvement
• Act as entry point for other EDC services, maintaining good working knowledge of all organizational initiatives to share during business visits and networking opportunities

Skills & Qualifications

This position requires the following skills and qualifications:

• Superior customer service and relevant, effective sales experience
• Adept at making a sales pitch, comfortable with fundraising, and recruiting new corporate partners
• Ability to nurture and build ongoing relationships with corporate partners to ensure solid retention each year
• Experience or ability to develop skills with using customer relationship databases to document key information
• Extremely well-organized, goal-oriented, and very high attention to detail
• Team orientation with clear, effective, and adaptable communication skills
• Ability to manage own time and projects effectively
• Comfortable working independently and as part of a team
• Familiarity with event planning and execution

This position entails significant, regular travel within Lancaster County to visit companies on-site and requires a valid PA Driver’s License and reliable personal transportation.

Compensation

The salary range for this position is $50,000 – $60,000 based on skills and experience, in addition to a generous benefits package.

Direct Reports

This position will not be required to manage or supervise other personnel.

Annual Performance Measurements

This position will be evaluated on the following key performance measurements:

• Retention of existing members
• Revenue targets for new members
• Contacts and engagements with existing members
• Effectiveness of communication with other team members to ensure high level of customer service
• Recording of information in the organization’s database
• Overall growth of membership activities and functions

Why You Will Enjoy Working at EDC

• Competitive market salary based upon experience
• Annual variable compensation opportunity
• Profit sharing & 401(k) match
• Health, Dental, & Vision insurances plus employer HSA contributions
• Flexible work environment with a mix of in-office (Lancaster, PA) and remote working
• Great team environment

How to Apply

Qualified applicants are encouraged to submit a cover letter, resume, and general compensation goals and targets to apply@edclancaster.com. Please use the position “Business Development Officer” title in the email subject.